FAQs

Answers to Buying Ionizers

Where to place the ionizer for efficient air cleaning?

To clean the air quickly and efficiently, it is better that the ionizer is placed as high as possible – over 1.80 m. Negative ions slowly fall to the ground in a long arc and on their way bind to all the pollution in the air.

Accordion Panel

The negative ions are essential for all indoor spaces (especially for those full of synthetic materials); they clean the air and bring to us a better concentration and well-being, relieve us from stress, headaches, respiratory illnesses.

It is strongly recommended to inhale the negative ions at the carbon brush more times a day. This ion therapy help with all the problems, associated with the shortage of negative ions, asthma, allergies, hypertension, stress and unhealthy work and living environments.

A regular every day (and night) negative ion therapy is recommended for prevention against colds and other infectious diseases as well as for strengthening the immune system of children, in order to achieve optimal results.

To perform a negative ion therapy, simply inhale negative ions near the carbon brush as many times a day and as long as possible, but at least 10 minutes per inhalation and about 3 hours per daytime (can be in more sessions). The ionizer should be placed as near as possible, because the largest amounts of negative ions can be found in vicinity of the carbon brush. All-night therapy is also advised in all cases of allergies, asthma, hypertension, all kinds of respiratory diseases, weak immune system, hormonal imbalance, etc. To perform a night therapy, just place the ionizer on a nightstand or near the bed to inhale the negative ions all night long.

Alleviation of symptoms will show in a few days to a few weeks, but complete removal of all symptoms can be achieved only by every day regular therapy (as described) in 6 months to 1 year period. Please note, that there is no upper limit how long to inhale the negative ions – as long as possible and as many times as needed. IONEX air ionizer does never ever emit any harmful ozone, so the inhalation is completely safe. This is why we have achieved such great results and complete elimination of allergy symptoms, as references from many satisfied customers in book Negative ions as a method of healing describe.

Can we have windows open, while the ionizer operates?

Windows and doors can be opened, because the negative ions do their mission – to promptly remove from the air all the pollution that enters into the living spaces. Only during winter, when the concentration of particulate matter (PM) is really high and the outdoor air is heavily polluted with soot, smoke and smog, it is recommended that you have windows closed to prevent the pollution entering the building.

You can rest assured, the air will not be be stale and stuffy, because negative ions will purify it.

Every time I hold the ionizer which is turned on and I accidentally touch something made of metal, I get a slight electric shake… is this normal?

Firstly we would like to emphasize that static electricity is not dangerous, so no worries here, but it is just unpleasant. People are strongly charged with static electricity (positive charge) due to environmental conditions (many synthetic materials are surrounding us). When you touch a metal object (f.i. a car) you get a static shock. It’s the same if you touch the ionizer, the static electricity gets released.

The solution to these static electricity shocks is that the ionizer is not placed on metal surfaces in the first place. To release the static electricity, unplug the IONEX air ionizer and place the electric plug onto the carbon brush on a daily basis. In this way you remove all the static electricity that has been accumulating at the carbon brush. Do the same procedure, if your ionizer starts emitting crackling sounds – this means, too much static electricity has accumulated.

Second solution we recommend is placing the ionizer on a higher shelf /cupboard, not on a desk. The negative ions can cover longer distance if the ionizer is placed higher and they do not attach to laptop / computer screens / printers too soon (if the do, the get destroyed).

I’ve noticed that after prolonged use the wall or ceiling has become black in some parts. I was wondering whether it is harmful? Why is this happening and how to clean it?

This phenomenon is quite normal for the ionization of air. In fact, you can be horrified to see how polluted the air is, even if the does not seem so at the first glance.

The pollution on your wall has come from the air. These are so-called submicron particles of soot and exhaust gases, which are notice on the wall as a gray powder) are the most harmful and carcinogenic. It is always present in the air (it just could not be seen due to its microscopic size) and we inhale it at all times if it is not removed by an ionizer. It accumulates more intensely around the ionizer, because there are more negative ions that catch the dusty particles, and we notice it as a gray powder. Negative ions bind with these pollution particles, such as: dirt, dust, formaldehyde, resin excretions, viruses, bacteria, odours, mite faeces, dead skin particles – and neutralize them. They drop to the floor due to the gravity and cannot be lifted any more, having been ionised. They are not harmful any more, because they cannot get inhaled any longer.

Even the smallest, most hazardous air impurities of size 0.01 microns – cigarette smoke, pollen, PM particles and aerosols – are successfully removed. They are the greatest risk to the health as biological defend mechanisms do not cope efficiently with such pollution. Negative ions also remove odours, as they are just submicron particles that enter the nostrils and we perceive it.

The pollution can easily get vacuumed and wiped off.

The only problem are dirty walls – in this case we recommend to protect the wall behind it with some transparent foil or to paint with acrylic or washable paint, especially, if your ionizer always stands in the same place.

How do you know when the air is neutralized enough

The point is not about a neutralization, but about removing the pollution from the air. Negative ions attach themselves to all the particles floating in the air, for instance: dust, cigarette smoke, bacteria, viruses, odors, mite feces and other allergens. The joint particle is heavy and drops to the ground due to the gravity. These ionized particles cannot get airborne again and cannot be inhaled anymore – in this way we prevent the accumulation of dirt in lungs and other tissues which can never be removed again and is the main cause for different respiratory illnesses.

It is known that too many positive ions are dangerous to human health. I wonder if it is the same with too many negative ions? Does the ionizer have a timer or something to control it?

Great quantities of negative ions certanly do not harm human health, on the contrary; they are very beneficial since they improve general immune system, lower the level of stress hormone, level of histamine, blood pressure, improve the mood and vitality of cells. If huge quantities of negative ions were in any way dangerous, people would not feel so well and elevated by waterfalls, especially by Niagara waterfalls, where the highest concentration of negative ions in the world was measured.

A timer is not needed. Actually we had to put in much effort to reach the highest quantity of negative ions.

Tracking your parcel

You can track your parcel on this website. Please choose the English language in the upper right corner. You can also choose mobile version there.

Enter the security code and tracking number, and you should be able to see the results.

The date of delivery does not include the day of sending of the consignment, Saturday, Sunday, any holidays and the time when the consignment is retained in the country of destination at the customs office (if performing the customs procedure is necessary). Please consider that in December and during other holidays the turnover of postal items is considerably increased and that these (otherwise informative) delivery dates are slightly longer.

Such shipments can be monitored via internet for all countries throughout the journey, only when all carriers in the transfer provide data to the tracking system.

In the opposite case, the shipments can only be queried by completing the inquiry. We as the sender can file this inquiry at our local post no sooner than 14 days after sending with a confirmation of sending. The inquiry process may take up to two months from the beginning of the inquiry. Sometimes it is better to wait up to 21 days before filing the inquiry, as 98% od packages gets delivered in this period.

We will start the inquiry upon your request, sent to our customer service at: info@alphaionic.store

Please let our customer service know if you have received the package in the meantime.

What are my shipping costs

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Where do you ship to?

Besides USA and Canada we also ship to;

European countries
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Non EU countries
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Norway
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